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“Suralink excels at customer service, heads to Accounting Awards finals.”

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TLDR:

Suralink recently won gold in the Titan Business Awards’ Customer Service Team of The Year category and is a finalist in the International Accounting Awards for best customer service. The company has been recognized for its dedication to providing exceptional customer service, with a 95.8% customer satisfaction rating and quick response times. Suralink’s platform offers a centralized space for professionals and clients to exchange documents efficiently.

Key Points:

  • Suralink won gold in the Titan Business Awards for Customer Service Team of The Year and is a finalist in the International Accounting Awards for best customer service.
  • The company has a 95.8% customer satisfaction rating and quick response times of 49 seconds for chat messages and 15 minutes for emails.
  • Suralink provides a centralized platform for professionals and clients to collaborate, exchange documents, and track engagement progress.

Full Article:

Suralink is a leading client interaction platform for accounting and professional services firms that recently won gold in the Titan Business Awards’ Customer Service Team of The Year category and is a finalist in the International Accounting Awards for best customer service. These accolades highlight the company’s commitment to providing exceptional service to its clients.

The Titan Business Awards recognize industry leaders for their innovation, leadership, and achievements. Suralink’s dedication to customer service has resulted in a 95.8% satisfaction rating, with impressive response times of 49 seconds for chat messages and 15 minutes for emails.

Unlike many businesses that rely on complex systems for document exchanges, Suralink offers a centralized platform that simplifies collaboration between professionals and clients. This technology allows for secure, streamlined document sharing and storage, enhancing the overall experience for both parties.

VP of Customer Success & Support at Suralink, Ryan Smith, expressed gratitude for the recognitions, stating, “It’s a huge honor to see all of our hard work get recognized by such prestigious organizations. Customer service is critical to Suralink and to our clients; our service and support teams have worked tirelessly to consistently provide our customers with a quick and seamless experience.”

Suralink’s platform aims to improve efficiency and strengthen client relationships for professional services firms. With more than 600,000 businesses worldwide using their open platform, Suralink continues to raise the bar for customer service and satisfaction in the industry.

For more information about Suralink’s platform, visit www.suralink.com.


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